Dear Friends and Colleagues,

     When our marketing team asked me to write a "letter from the president", I thought to myself "Is this something we really need?" Then I started thinking, "what a GREAT way to acquaint everyone with my world and my life: Aero-Zone."

     Although I incorporated Aero-Zone in June of 1994 at the age of 22 (yes, 22), I had some wonderful experience in business, watching (and helping when I could) both of my parents run their own moderately successful businesses in Southern California. With the additional discipline that the Air Force had given me, and with the help of my brother, an Air Force reservist at the time, we billed $1.2 million in our first year. We were on our way.

     We decided early on that our specialty would only be limited by the demand of our customers. We soon started developing niches and product lines where we could hone in our talents, and become true experts. By having actual product lines, we afforded our customers certain luxuries, such as 'back-up' solutions when parts are lost or damaged in shipment by having a secondary unit on our shelf, ready to go, in most cases. We currently have 40+ active product lines and over a dozen partnerships with repair stations (including two OEM's) allowing us to compete in both quality and cost, and making Aero-Zone one of the premier 'up-and-comers' in aviation's rotable market.

     But we didn't stop there. I thought it was important that, in addition to quality and cost, our actual service to our customers had to shatter what I considered to be the industry norm. I soon implemented a quality program, borrowing from the likes of Six Sigma and other quality improvement techniques, where we actively scrutinized every facet of our company. We've implemented quality and budgetary control programs for our Repairs Department, Inventory Control, Information Technology and Marketing, to name a few. Our I.T. implementation alone has allowed for quicker responses to RFQ's, fast transmission of paperwork, and timely Airway Bill notification for our customers.

     I learned early on that this industry is very large, and has enough room for ALL good companies to prosper. We are supportive of ALL other suppliers in our field. We apply equal focus to doing business with well-run and good paying suppliers, as we do our end-users. This has allowed us to build a worldwide customer base of 3k+ customers, and over 800 end-users.

     Over the years, and as a result of our natural growth, our mission has been defined and redefined. By remaining innovative and creative, while flexible, we've established a synergy as a team that is very unique and quite effective. Although I do consider myself a hard-worker, we've also been very fortunate along the way. I thank God for our fortune; I thank all of our team members for their loyalty and dedication. I would also like to thank each and every one of our customers for their continued support of Aero-Zone as we strive to be better, one part at a time.

Sincerely,

Alfredo Dreyfus
Founder and President
Aero-Zone